Charter responsibilities

NOVIS is fully aware of its responsibilities to the government, policyholders, the environment, business partners, and employees. It voluntarily adopts, and publicly announces the following commitments and declarations:

NOVIS, as a modern and transparent company, is committed to:

• organizing its business activities to achieve above-average productivity leading to higher contributions to the state budget
• developing products with such insurance coverage that will reduce the number of people in need of social assistance
• not seeking state subsidies or tax breaks
• increasing the region’s significance by creating a headquarter for its international activities in Bratislava, and creating jobs with high added value
• responding effectively to the lessons of the last financial crisis and consistently applying them in practice

NOVIS, as a company that cares about the environment, is committed to:

• introducing an environmentally friendly workplace and modern technology to reduce the volume of its employees’ travel
• systematically using electronic technology to correspond with its clients and business partners, reducing paper-based communication
• investing a portion of its investments in environmental projects
• refraining from investing in companies and industries that harm the world's ecosystems
• refraining from providing company cars to its employees

In regard to its business partners, NOVIS seeks to:

• develop long-term strategic partnerships
• employ officers and managers who are also shareholders, in the interest of the company’s long-term prosperity
• focus on its prtners’ core competencies, and thereby support business opportunities for cooperating companies
• negotiate fairly so as not to abuse its power as a financial institution
• always offer competitive products, thereby creating a stable business environment for its partners

In regard to its employees, NOVIS seeks to:

• maintain a flat organizational structure that will enable autonomous and accountable work
• maintain a realistic long-term strategy that will, among other things, provide long-term job stability
• establish fair and predictable financial rewards based on each individual’s contribution to the company
• use a part of its profit to provide its employees with NOVIS shares
• avoid insurance industry´s outdated rules

To its customers NOVIS insurance company is committed to:

• offering only those products that undoubtedly provide value to its clients
• developing products that can compensate for the weakened social support systems and looser family ties
• transparently revealing the costs of its products and applying no hidden charges
• providing, in clear and understandable language, its written policies and documents, including NOVIS’ General Terms and Conditions.
• allowing clients to communicate directly with insurance experts instead of call centers